Executive Support Officer

Job Details

About Us

We are seeking a dedicated Executive Support Officer to join our team and provide essential support to the Strategic Director of Economy and the Department Management Team. This role is a unique opportunity to work in a fast-paced and dynamic environment, where every day brings new challenges and opportunities for growth.

Role Responsibilities:

As an Executive Support Officer, your key responsibilities will include:

• Serving as the first point of contact for the Strategic Director of Economy's office, residents, members, and partner organizations.
• Establishing effective working relationships on behalf of the Strategic Director of Economy.
• Ensuring the smooth operation of the office by maintaining systems, processes, and protocols.
• Managing the inbox and responding to inquiries efficiently and effectively.
• Coordinating and managing the diaries for the Strategic Director of Economy and the Department Management Team.
• Organizing and supporting management boards, including agenda distribution and minute-taking.
• Assisting in the organization of events, workshops, and engagements.
• Handling inquiries from residents, local businesses, and partners with discretion and professionalism.
• Taking on project work, research, and casework as required.

About You

The ideal candidate for this role will:

• Share our values and be highly motivated with a keen eye for detail.
• Possess excellent organizational skills and the ability to effectively prioritize workloads.
• Demonstrate strong problem-solving skills and maintain discretion and integrity.
• Communicate effectively at all levels, including strong written communication skills.
• Exhibit outstanding customer service skills, focusing on putting residents at the heart of our service.
• Be dynamic, forward-thinking, and adaptable.
• Have good to advanced Microsoft Office skills and the ability to familiarize yourself with Council systems.
• Display strong interpersonal skills and a team player mentality, supporting the wider team as needed.
• Project a friendly, collaborative, and professional demeanor.
• Understand local government and the role of Hammersmith & Fulham Council within the community.

Requirements:

• Exceptional organisational skills
• C-Suite experience
• Outstanding crisis management skills
• LA experience

Join us in this rewarding role and be a key part of our team as we work together to serve our community and make a positive impact on Hammersmith & Fulham. If you are excited about the opportunity to provide vital support to our team and meet the requirements outlined - Apply Today!